Shipping for Purchased Products

We ship orders received Monday through Thursday the following business day via United States Postal Service (USPS) First class mail, FedEx or UPS depending on weight. 

Orders received on weekend days (Friday, Saturday and Sunday) will be shipped the following next business days (Monday & Tuesday), excluding major holidays.

Orders placed on a federal holiday will be shipped the following business day.

Shipping on orders over $99 is free at this time, subject to change.

Return Policy for Purchased Products
To be considered for reimbursement, purchased products must be unopened and in the original packaging. To return a product you must do the following: Call us at 1-888-414-3152 within 20 days of purchase (Product issues not declared within 20 days of purchase are not entitled to a refund). To receive your refund, you must postmark your return within 20 days of purchase. Be sure to clearly write your name and address on the outside of the box. Our shipping department does NOT accept any packages that do not match up to our database. You pay for return shipping.

Address the return package to: Puffin Health Vitamins , 4741 Central Street Suite 800, Kansas City, Missouri 64112. 

We will not accept or issue a refund for any packages marked return to sender or refused. If you return a package, we recommend that you get proof of shipment. Upon receipt of your returned product with proof of purchase, a refund will be issued. If your return is received within 30 days of purchase, a refund of the product price will be issued to your credit card. 


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